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DIGITAL E-BOOKPost Graduate Diploma
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Sales Strategy & Customer Relationship Management
Post Graduate Program in Marketing and Sales
Explore Sales Strategy & Customer Relationship Management as part of Post Graduate Program in Marketing and Sales. Read the syllabus and available chapters online.
Academic programmePost Graduate Program in Marketing and Sales
LevelPost Graduate Diploma
Reading sections16
SourceLibrary syllabus and chapters
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01
Sales Strategy & Customer Relationship ManagementSyllabus
02Foundations Of Sales Strategy And CrmChapter 1
03Customer Market And Buying Behaviour AnalysisChapter 2
04Sales Strategy Formulation And Go To Market DesignChapter 3
05Value Based Consultative And Solution SellingChapter 4
06Sales Process Pipeline And Opportunity ManagementChapter 5
07Sales Negotiation Pricing And Commercial AgreementsChapter 6
08Sales Organization Territories And Channel ManagementChapter 7
09Crm Strategy And Customer Lifecycle ManagementChapter 8
10Key Account Management And Customer SuccessChapter 9
11Sales Planning Forecasting And Quota SettingChapter 10
12Sales And Customer AnalyticsChapter 11
13Sales Force Leadership And Performance ManagementChapter 12
14Crm Platforms Sales Technology And Digital TransformationChapter 13
15Ai Enabled Sales And Intelligent CrmChapter 14
16Ethics Governance And Emerging Sales ModelsChapter 15
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