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Sales Communication & Negotiation

Advance Diploma in Sales Management

Explore Sales Communication & Negotiation as part of Advance Diploma in Sales Management. Read the syllabus and available chapters online.

Academic programmeAdvance Diploma in Sales Management

LevelAdvance Diploma

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Sales Communication & NegotiationSyllabus

Foundations Of Sales Communication And NegotiationChapter 1

Communication Theory And Customer UnderstandingChapter 2

Professional Interpersonal CommunicationChapter 3

Sales Conversation Planning And ExecutionChapter 4

Value Propositions And Persuasive PresentationsChapter 5

Digital And Omnichannel Sales CommunicationChapter 6

Negotiation Concepts Theories And StylesChapter 7

Negotiation Preparation And StrategyChapter 8

Conducting The NegotiationChapter 9

Price Value And Commercial TermsChapter 10

Objections Conflict And Difficult ConversationsChapter 11

Complex Team And Cross Cultural NegotiationChapter 12

Sales Communication Analytics Crm And AiChapter 13

Ethics Governance And Future Sales PracticeChapter 14

Applied Sales Negotiation CapstoneChapter 15