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TABLE OF CONTENTS16 sections

Fundamentals of Marketing Management

01Fundamentals of Marketing Management 02Marketing Foundations And Customer Value 03Marketing Environment And Situation Analysis 04Marketing Information Research And Insight 05Consumer And Organizational Buying Behaviour 06Segmentation Targeting And Positioning 07Marketing Strategy And Planning 08Product Service And Innovation Management 09Brand Management And Brand Equity 10Pricing Strategy And Revenue Decisions 11Marketing Channels Retailing And Market Access 12Integrated Marketing Communications 13Digital Marketing Platforms And Marketing Technology 14Customer Experience Relationships Services And Sales 15Marketing Analytics Performance And Control 16Responsible Marketing Ai And The Future Of Practice

Chapter 13

Customer Experience Relationships Services And Sales

PREVIOUS SECTIONDigital Marketing Platforms And Marketing Te... UP NEXTMarketing Analytics Performance And Control

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