Managerial Economics & Quantitative Methods

Chapter 5
Market Structures and Competitive Economics

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Managerial Economics & Quantitative Methods   •   Post Graduate Diploma

Market Structures and Competitive Economics

Introduction

Markets differ in the number and size of firms, the nature of the product, the availability of information, the ease of entry and exit, and the degree to which individual firms can influence price. These differences define market structure. Understanding market structure is central to managerial economics because it helps leaders interpret competitive pressure, forecast rivals’ behaviour, evaluate pricing power, decide whether to enter or exit a market, and design sustainable competitive positions.

The four traditional structures are perfect competition, monopoly, monopolistic competition and oligopoly. They should not be treated as rigid categories. Real industries usually lie on a continuum, and their structure may change because of technology, regulation, innovation, mergers, platforms and international competition. Nevertheless, the models provide useful benchmarks for analysing firm conduct and market outcomes.

A manager must distinguish three related ideas. Market structure concerns the environment in which firms operate. Market conduct concerns decisions such as pricing, advertising, investment and collusion. Market performance concerns outcomes such as efficiency, profitability, innovation, consumer welfare and distributional effects.

Learning Objectives

By the end of this chapter, readers should be able to:

  1. Compare the assumptions and outcomes of the four major market structures.
  2. Explain price-taking, price-making and strategic interdependence.
  3. Measure market power and concentration using standard quantitative tools.
  4. Evaluate barriers to entry, contestability and the sustainability of competitive advantage.
  5. Apply market-structure analysis to managerial pricing, entry and positioning decisions.
  6. Assess regulatory, ethical and technological implications of market power.

1. Foundations of Market Structure

A market is not defined only by a physical location. It is a set of products and suppliers perceived by buyers as sufficiently close substitutes. Defining the relevant market is therefore essential. A narrow definition may exaggerate concentration; an excessively broad definition may conceal genuine market power.

Important structural dimensions include:

  • Number and size distribution of firms: many small firms imply different competitive conditions from a market dominated by two large firms.
  • Product differentiation: products may be homogeneous or differentiated by quality, design, service, brand and location.
  • Barriers to entry and exit: legal restrictions, scale economies, capital requirements, networks and switching costs may protect incumbents.
  • Information: buyers and sellers may have complete, imperfect or asymmetric information.
  • Control over essential inputs or channels: ownership of patents, data, infrastructure or distribution can strengthen market power.
  • Strategic interdependence: in concentrated markets, one firm’s decision directly affects rivals’ decisions.

Price, revenue and profit relationships

A firm’s total revenue is:

TR = P × Q

where TR is total revenue, P is price per unit and Q is quantity sold. Average revenue is revenue per unit, so AR = TR ÷ Q = P. Marginal revenue is the change in total revenue resulting from selling one additional unit:

MR = ∆TR ÷ ∆Q

Profit is:

π = TR − TC

where π is economic profit and TC is total economic cost, including opportunity costs. In a differentiable model, profit is maximised at the output where marginal revenue equals marginal cost, provided the second-order condition and relevant operating constraints are satisfied:

MR = MC

This condition is not itself sufficient to identify a maximum in every situation. The firm must also compare operating profit with shutdown alternatives in the short run and consider entry, exit and fixed costs in the long run.

2. Perfect Competition

Perfect competition is a benchmark model characterised by many buyers and sellers, a homogeneous product, free entry and exit, perfect information and no individual firm able to influence market price. These assumptions are demanding, but the model clarifies the meaning of competitive pressure.

Firm behaviour

The market determines price through aggregate demand and supply. Each individual firm is a price taker: it can sell output at the market price but cannot profitably charge more because buyers can purchase an identical product from another supplier. Its demand curve is therefore horizontal at the market price, and:

P = AR = MR

In the short run, the firm chooses output where P = MC, provided price covers average variable cost. If price is below average variable cost at every feasible output, the firm shuts down temporarily. In the long run, entry and exit tend to eliminate economic profit and loss, leaving firms producing where price equals minimum long-run average cost in the standard constant-technology model.

Efficiency

Perfect competition is associated with:

  • Allocative efficiency: price equals marginal cost, P = MC, so the value consumers place on the last unit equals its resource cost.
  • Productive efficiency: firms produce at the minimum of long-run average cost.
  • Limited individual market power: no single firm controls market price.

These results depend on the assumptions. Externalities, public goods, information failures, adjustment costs and innovation incentives can make the competitive outcome less than socially optimal.

Managerial relevance

Few managers operate in a perfectly competitive market in its pure form. However, the model is useful for commodity producers, agricultural markets, foreign-exchange trading and some standardized online services. A price-taking manager should focus on cost leadership, capacity utilization, process efficiency, logistics and risk management rather than attempting to raise price independently.

3. Monopoly

A monopoly is a market supplied by one dominant firm with no close substitute and substantial barriers preventing effective entry. Monopoly power does not mean that the firm can charge any price it wishes. Demand constrains price, and high prices may attract entry, substitution or regulatory intervention.

Sources of monopoly power

Common sources include:

  • legal rights such as patents, licences and exclusive franchises;
  • control of scarce natural resources;
  • ownership of essential infrastructure or data;
  • strong network effects;
  • economies of scale producing a natural monopoly;
  • strategic conduct that deters entry;
  • high switching costs and customer lock-in.

Profit-maximising monopoly

A monopolist faces the market demand curve, which slopes downward. To sell more, it generally must reduce price, so marginal revenue is less than price for a linear downward-sloping demand curve. The firm selects quantity where MR = MC and then charges the highest price consumers will pay for that quantity, as determined by demand.

For a linear inverse demand function:

P = a − bQ

where a and b are positive constants, total revenue is:

TR = aQ − bQ²

and marginal revenue is:

MR = a − 2bQ

The result assumes a continuous demand function and a single price for all buyers. A monopolist with constant marginal cost c chooses quantity satisfying a − 2bQ = c, giving:

Q* = (a − c) ÷ 2b

The associated price is obtained by substituting Q* into the demand equation. This is a special linear-demand result, not a universal monopoly formula.

Monopoly power and elasticity

The price elasticity of demand is:

ε = (%∆Q) ÷ (%∆P)

where %∆Q and %∆P are percentage changes in quantity and price. Elasticity is normally negative for ordinary demand, but managers often use its absolute value. A profit-maximising monopolist with positive marginal cost operates on the elastic portion of demand. The Lerner index measures the proportional price–cost margin:

L = (P − MC) ÷ P

Under standard single-price monopoly assumptions, the first-order condition implies:

L = 1 ÷ |ε|

This relationship assumes differentiable demand, profit maximisation, no binding capacity constraint and a meaningful marginal cost. A larger index indicates greater pricing power, although it may also reflect measurement errors or temporary market conditions.

Price discrimination

Price discrimination occurs when a firm charges different prices not fully explained by cost differences. It requires some market segmentation, limited resale and different demand elasticities or willingness to pay.

  • First-degree discrimination: each buyer is charged approximately their maximum willingness to pay.
  • Second-degree discrimination: price varies with quantity, version or usage, such as bulk discounts or service tiers.
  • Third-degree discrimination: identifiable groups face different prices, such as student discounts or regional pricing.

Discrimination can increase output relative to uniform monopoly pricing, but it can also transfer surplus from consumers to producers. Its legality depends on jurisdiction, market effects and the basis of differentiation.

4. Monopolistic Competition

Monopolistic competition combines many sellers and relatively easy entry with product differentiation. Restaurants, clothing, personal services, hospitality and many consumer brands often approximate this structure.

Each firm has some downward-sloping demand because its product is differentiated, but many substitutes limit pricing power. Firms compete through price, design, quality, location, service, reputation and advertising.

In the short run, a firm may earn economic profit by choosing output where MR = MC. In the long run, entry of attractive new varieties shifts each incumbent’s demand inward until economic profit tends toward zero. This does not imply that firms earn no accounting profit; it means revenue covers explicit and opportunity costs.

A characteristic long-run outcome is excess capacity: firms may produce below the output that minimises average cost because consumers value variety and differentiation. Thus monopolistic competition may be dynamically attractive and responsive to consumer preferences, but it is not fully productively efficient.

Managerial positioning

Managers in differentiated markets should identify the dimensions on which customers perceive meaningful differences. Positioning is stronger when differentiation is:

  1. valuable to a defined segment;
  2. credible and difficult to imitate;
  3. economically deliverable;
  4. communicated consistently; and
  5. supported by switching costs, relationships or complementary services.

Brand expenditure is not automatically a source of advantage. It creates value only when it improves willingness to pay, retention, acquisition efficiency or cost economics by more than it costs.

5. Oligopoly and Strategic Interdependence

An oligopoly is a market dominated by a small number of firms whose decisions are mutually interdependent. Products may be homogeneous, as in some commodity markets, or differentiated, as in automobiles, telecommunications and air travel.

The central managerial challenge is strategic: a price cut, capacity expansion, advertising campaign or technology investment changes the expected responses of rivals. There is no single oligopoly model because outcomes depend on timing, information, product characteristics and repeated interaction.

Core models

Cournot competition assumes firms choose quantities simultaneously and regard rivals’ quantities as given when making their decisions. Each firm has a reaction function showing its optimal quantity for each rival quantity. The equilibrium is a set of quantities in which each firm is best responding to the others.

Bertrand competition assumes firms choose prices simultaneously. With homogeneous products and identical constant marginal costs, price may be driven toward marginal cost, even with only two firms. Product differentiation, capacity constraints and switching costs weaken this extreme result.

Stackelberg competition assumes one firm chooses quantity first and another responds. The leader may gain an advantage, but the result depends on credible commitment and whether the follower can observe and respond.

Repeated-game analysis recognises that firms interact over time. Cooperation may be sustained informally when firms can observe deviations, value future profits and punish aggressive behaviour. However, tacit coordination is not the same as a lawful agreement, and competition authorities examine conduct carefully.

Strategic tools

Managers can analyse oligopoly using:

  • scenario planning for rival responses;
  • reaction functions and payoff matrices;
  • capacity and commitment analysis;
  • pricing simulations;
  • signalling and credible commitments;
  • repeated-game logic;
  • war-gaming and competitor intelligence.

A Nash equilibrium occurs when no player can improve its payoff by changing strategy alone, given the strategies of others. It may be stable without being efficient or desirable. Leaders should therefore distinguish strategic stability from customer value and social welfare.

6. Measuring Market Power and Concentration

Market share is the proportion of market sales attributable to a firm:

si = Salesi ÷ Total market sales

where si is firm i’s share, expressed as a decimal or percentage. The k-firm concentration ratio is:

CRk = s1 + s2 + … + sk

It measures the combined share of the largest k firms. It is simple but ignores the distribution of shares within the leading group.

The Herfindahl–Hirschman Index is:

HHI = ∑(si²)

when shares are expressed as decimals, producing a value from near zero to one. If shares are expressed as percentages, the index ranges from near zero to 10,000. For example, shares of 40%, 30%, 20% and 10% give:

HHI = 40² + 30² + 20² + 10² = 3,000

The HHI gives greater weight to large firms. Competition authorities use concentration measures as screening tools, not as automatic proof of anticompetitive conduct. Market definition, entry conditions, efficiencies, innovation and buyer power must also be considered.

Limits of concentration measures

Concentration is not identical to market power. A concentrated market may be contestable or constrained by imports, potential entry and powerful buyers. Conversely, a fragmented market may contain a firm with substantial power over a narrowly defined segment. Shares also depend on the measure used: revenue, units, capacity, active users or transaction value may produce different conclusions.

7. Barriers to Entry, Exit and Contestability

A barrier to entry is a condition that makes entry costly, delayed or commercially unattractive for a potential competitor. Barriers may be:

  • structural: economies of scale, network effects, scarce inputs and high sunk costs;
  • legal: patents, licences, quotas and exclusive rights;
  • strategic: limit pricing, exclusive contracts, excess capacity or aggressive retaliation;
  • informational: brand reputation, data advantages and learning curves.

A sunk cost cannot be recovered if a firm exits. High sunk costs can make markets less contestable because potential entrants fear a price war and cannot easily recover investment. By contrast, low-cost entry and exit can discipline incumbents even when few firms currently operate.

The theory of contestable markets emphasises potential competition. A market may produce competitive outcomes if entry is easy, rapid and reversible, and if incumbents cannot respond before entrants recover their investment. In practice, perfect contestability is uncommon because reputation, switching costs, network effects and strategic retaliation complicate entry and exit.

Managers should assess not only current competitors but also:

  1. likely entrants;
  2. substitute technologies;
  3. customers’ ability to switch;
  4. suppliers’ bargaining power;
  5. regulatory changes; and
  6. the reversibility of investment.

8. Competitive Positioning and Strategic Choice

Competitive positioning links market structure to organisational choices. A firm’s position depends on its relative cost, differentiation, access to customers, innovation capability and resilience to imitation.

A useful diagnostic asks:

  • Is the firm primarily a price taker, price maker or strategic price setter?
  • What prevents customers from switching?
  • Which capabilities are valuable, rare, difficult to imitate and organisationally supported?
  • How quickly could rivals copy the offering?
  • Is the advantage based on efficiency, differentiation, network scale or regulation?
  • Does growth strengthen or weaken unit economics?

In competitive markets, cost control and operational excellence dominate. In differentiated markets, the key issue is whether perceived value supports a price premium. In oligopoly, leaders must model rival responses and avoid strategies that trigger destructive price competition. In regulated monopoly or natural-monopoly settings, investment, service quality and stakeholder legitimacy are as important as price.

Managers should avoid confusing market share with strategic strength. Share gained through heavy discounting may destroy value. A smaller firm with high retention, strong margins and a defensible niche may be strategically healthier than a larger but vulnerable competitor.

9. Applied Case: Competition in Urban Ride-Hailing

This is an illustrative case, not a report of a single named company.

Background

CityRide operates a ride-hailing platform in a large metropolitan area. Two major platforms account for most bookings, while traditional taxis and public transport provide substitutes. Drivers can often use multiple platforms, but riders face app-specific promotions, reputation histories and waiting-time differences.

Problem

CityRide’s managers must decide whether to reduce fares to gain market share, invest in driver incentives, or differentiate through safety, reliability and corporate-account services. The board is concerned that a price war could increase bookings while worsening profitability.

Analysis

The market resembles differentiated oligopoly. It is not perfect competition because platforms differ in brand, algorithmic matching, service quality and network coverage. It is not pure monopoly because riders have alternatives. Network effects create advantages: more riders attract drivers, and more drivers reduce waiting time, attracting riders.

Suppose the relevant market shares are 45%, 35%, 15% and 5%. The HHI is:

HHI = 45² + 35² + 15² + 5² = 3,500

This indicates high concentration as a screening matter, but it does not by itself establish anticompetitive conduct. The analysis must examine switching, multi-homing, entry costs, data access, labour regulation and the availability of substitutes.

CityRide’s price reduction may increase demand, but rivals may match it. If all firms discount, consumer prices fall while platform margins decline. Driver incentives may also be copied. Differentiation through verified safety procedures, predictable corporate billing and reliable service for underserved locations may create willingness to pay and reduce direct price comparison.

Approach and solution

The recommended approach is a segmented strategy:

  • maintain competitive base pricing rather than initiating a broad price war;
  • use targeted, time-limited promotions where incremental demand is measurable;
  • invest in safety and reliability attributes that customers value;
  • offer transparent driver compensation and service standards;
  • monitor competitor responses through scenario analysis;
  • test retention, contribution margin and customer lifetime value rather than bookings alone;
  • maintain compliance with competition, privacy, consumer-protection and labour rules.

Outcome

In the illustrative outcome, CityRide’s market share grows modestly, but contribution margin improves because discounts are targeted and corporate customers value reliability. Driver retention increases after transparent incentive design. The firm remains exposed to network effects and regulatory change, so it continues to invest in interoperability, data governance and service quality.

Learning points

  1. A concentrated market requires analysis of strategic reactions, not only demand elasticity.
  2. Network effects can create entry barriers, but multi-homing can reduce them.
  3. Market share growth is not necessarily value creation.
  4. Differentiation is sustainable only when customers value it and rivals cannot quickly imitate it.
  5. Competition strategy must incorporate regulation, ethics and stakeholder trust.

10. Regulation, Ethics and Contemporary Developments

Competition policy seeks to protect the competitive process rather than individual competitors. Common concerns include cartel agreements, abuse of dominance, exclusionary contracts, predatory pricing, discriminatory access, anticompetitive mergers and deceptive conduct. Rules differ by jurisdiction, so managers should obtain specialist legal advice before sharing sensitive information with rivals or designing exclusionary arrangements.

Ethical concerns include exploitative pricing during emergencies, algorithmic discrimination, opaque personalised pricing, misleading comparison claims, surveillance-based targeting and unfair treatment of suppliers or workers. A technically legal strategy may still damage legitimacy and long-term value.

Digital platforms have intensified debates about market definition and market power. Services may be offered at zero monetary price while users pay through attention, data or reduced privacy. Multi-sided platforms must be analysed across interdependent user groups. Network effects can produce rapid concentration, while interoperability, data portability and open standards may lower switching costs.

Artificial intelligence can improve demand forecasting, dynamic pricing and competitor analysis. However, algorithmic pricing creates risks of discrimination, error, privacy violations and accidental coordination. Governance should include documented objectives, human oversight, audit trails, model testing, access controls and monitoring for discriminatory or exclusionary outcomes. Firms should not assume that automated decisions are ethically or legally safe merely because no employee explicitly agreed with a rival.

Challenges and Limitations of the Models

The four market-structure models simplify reality. Firms may have multiple products, uncertain costs, capacity constraints and changing demand. Consumers may be heterogeneous, boundedly rational and influenced by behavioural biases. Innovation can make current market shares poor predictors of future competition. Global supply chains and platform ecosystems blur traditional market boundaries.

The models also give limited attention to organisational capabilities, institutional quality and distributional outcomes. A low-price equilibrium may be achieved through unsustainable labour practices; a high-price differentiated product may generate substantial consumer value through quality and innovation. Therefore, managers should combine economic models with financial analysis, customer research, legal review, operations data and ethical assessment.

Best-Practice Checklist for Managers

  • Define the relevant product, geographic and time market carefully.
  • Distinguish market share from market power.
  • Measure concentration using more than one indicator where possible.
  • Analyse entry, exit, switching costs and potential substitutes.
  • Estimate demand response before changing price.
  • Model likely rival reactions in concentrated markets.
  • Track contribution margin, retention and customer lifetime value.
  • Test whether differentiation is valued and defensible.
  • Review competition, consumer-protection, privacy and sector regulations.
  • Establish governance for pricing algorithms and competitive intelligence.
  • Treat trust, fairness and reputation as strategic assets.

Chapter Summary

Market structures describe the competitive environments in which firms make decisions. Perfect competition provides a benchmark of price-taking and efficiency. Monopoly involves substantial market power constrained by demand, potential substitution and regulation. Monopolistic competition combines many firms with product differentiation and relatively easy entry. Oligopoly is characterised by strategic interdependence, requiring managers to anticipate rival responses.

The profit-maximisation rule MR = MC is a central analytical tool, but its interpretation depends on market structure and assumptions. The Lerner index links price–cost margins to demand elasticity, while concentration ratios and the HHI help screen market structure. Neither concentration nor market share alone proves market power.

Barriers to entry, sunk costs, network effects, switching costs and contestability determine whether market positions are durable. Effective competitive positioning requires alignment among cost efficiency, customer value, innovation, organisational capability and ethical governance. Digital platforms and AI create new opportunities but also raise concerns about data, algorithmic pricing, privacy, exclusion and regulation. Sound managerial judgment combines economic theory with evidence, strategic analysis and responsible leadership.

Key Terms

Market structure: The competitive characteristics of a market, including firm numbers, product differentiation and entry conditions.

Perfect competition: A benchmark structure with many price-taking firms, homogeneous products and free entry and exit.

Monopoly: A market structure with one dominant supplier and substantial barriers to entry.

Monopolistic competition: A structure with many firms selling differentiated products and relatively easy entry.

Oligopoly: A market dominated by a small number of strategically interdependent firms.

Market power: The ability to profitably influence price, output, quality or terms of exchange.

Price taker: A firm that accepts the market price as given.

Price maker: A firm able to influence price because it faces a downward-sloping demand curve.

Marginal revenue: The additional revenue from selling one additional unit.

Marginal cost: The additional cost of producing one additional unit.

Price elasticity of demand: The percentage change in quantity demanded divided by the percentage change in price.

Lerner index: The proportional price–marginal-cost margin, (P − MC) ÷ P.

Price discrimination: Charging different prices to buyers or segments for reasons not fully explained by cost differences.

Barrier to entry: A condition that makes entry costly, delayed or unattractive.

Sunk cost: A cost that cannot be recovered after an investment is made.

Contestable market: A market disciplined by the possibility of relatively easy entry and exit.

Concentration ratio: The combined market share of the largest specified number of firms.

Herfindahl–Hirschman Index: The sum of squared market shares used as a concentration measure.

Network effect: A situation in which the value of a service changes with the number of users.

Nash equilibrium: A set of strategies in which no player benefits by changing strategy alone.

Review Questions

Short Answer Questions

  1. What are the principal assumptions of perfect competition?
  2. Why is marginal revenue below price for a monopolist facing downward-sloping demand?
  3. Distinguish a barrier to entry from a sunk cost.
  4. What does the HHI measure, and why does it give greater weight to large firms?
  5. Why is oligopoly described as strategically interdependent?

Long Answer Questions

  1. Compare the efficiency and managerial implications of perfect competition and monopoly.
  2. Explain how product differentiation affects firm demand and long-run outcomes under monopolistic competition.
  3. Discuss the main assumptions and predictions of Cournot, Bertrand and Stackelberg models.
  4. Evaluate the usefulness and limitations of concentration measures in competition analysis.
  5. Explain how network effects and switching costs can create market power in digital platform markets.

Analytical / Application Questions

  1. A market has firms with shares of 50%, 25%, 15% and 10%. Calculate the HHI using percentage shares and explain why the result should not be treated as conclusive evidence of anticompetitive conduct.
  2. A firm faces inverse demand P = 120 − 2Q and constant marginal cost of 20. Assuming single-price monopoly and no fixed costs, determine the profit-maximising quantity and price. State the assumptions behind your calculation.
  3. A two-platform market is highly concentrated, but users can easily multi-home and a new open protocol reduces switching costs. Assess whether current concentration necessarily implies durable market power. Identify additional evidence a manager or regulator should collect.

Multiple Choice Questions with Answers

Question 1

Which condition most directly characterises a price-taking firm?

A. It faces no close substitutes.

B. It can raise price without losing customers.

C. It accepts the market price as given.

D. It controls an essential input.

Correct Answer: C. It accepts the market price as given.

Question 2

A monopolist with inverse demand P = a − bQ has marginal revenue equal to:

A. a − bQ

B. a − 2bQ

C. 2a − bQ

D. b − 2aQ

Correct Answer: B. a − 2bQ

Question 3

Using percentage market shares, what is the HHI for firms with shares of 40%, 30%, 20% and 10%?

A. 100

B. 1,000

C. 2,000

D. 3,000

Correct Answer: D. 3,000

Question 4

Which market structure is most directly associated with strategic interdependence?

A. Perfect competition

B. Oligopoly

C. Pure subsistence production

D. Monopolistic competition only with free entry

Correct Answer: B. Oligopoly

Question 5

Under standard single-price monopoly assumptions, the Lerner index is related to demand elasticity by:

A. L = |ε|

B. L = 1 ÷ |ε|

C. L = |ε| ÷ P

D. L = MC ÷ P

Correct Answer: B. L = 1 ÷ |ε|

Question 6

Which is an example of product differentiation?

A. All firms sell an identical product at the same market price.

B. A firm distinguishes its service through design, quality and support.

C. A regulator removes all entry requirements.

D. A firm has no influence over its customers.

Correct Answer: B. A firm distinguishes its service through design, quality and support.

Question 7

A sunk cost is best defined as a cost that:

A. Changes with every additional unit produced.

B. Can be fully recovered immediately upon exit.

C. Cannot be recovered after the investment is made.

D. Is always equal to marginal cost.

Correct Answer: C. Cannot be recovered after the investment is made.

Question 8

In a standard linear-demand monopoly model, the firm selects output where:

A. Average revenue equals zero.

B. Marginal revenue equals marginal cost.

C. Price equals average fixed cost only.

D. Total cost is maximised.

Correct Answer: B. Marginal revenue equals marginal cost.

Question 9

Why can concentration fail to prove market power?

A. Concentration measures ignore all firm sizes.

B. Concentrated markets may still face substitution, entry or strong buyer power.

C. Market shares cannot be calculated.

D. Market power exists only in perfect competition.

Correct Answer: B. Concentrated markets may still face substitution, entry or strong buyer power.

Question 10

Which governance practice is most appropriate for AI-based pricing?

A. Remove all human oversight.

B. Use undocumented models to protect secrecy.

C. Audit outcomes, maintain controls and monitor discrimination or coordination risks.

D. Assume automated decisions are automatically lawful.

Correct Answer: C. Audit outcomes, maintain controls and monitor discrimination or coordination risks.

Managerial Economics & Quantitative Methods
Chapter 5 of 15