Guarantees, Standby Credits and Risk ParticipationIntroduction and contextInternational trade frequently requires one party to promise performance before the counterparty is willing to pay, deliver goods, release an advance, or accept credit exposure. A guarantee or standby letter of credit (SBLC) converts that promise into a bank-supported undertaking. The bank does not normally replace the underlying commercial contract; it adds a separate payment obligation that can be called when specified conditions are met. These instruments are central to construction, infrastructure, energy, procurement, shipping, project finance and cross-border supply chains. They also create significant legal, operational, country, concentration and fraud risks. A bank therefore has to design the instrument precisely, determine the customer’s credit capacity, select appropriate rules, control wording and expiry, and manage reimbursement and collateral. The principal international frameworks are the ICC Uniform Rules for Demand Guarantees, URDG 758, and the International Standby Practices, ISP98. Documentary credits used primarily for payment are generally governed by UCP 600, whereas guarantees and standbys are distinct products even when their operational mechanics resemble documentary credits. Learning objectivesAfter studying this chapter, the reader should be able to: - distinguish guarantees, counter-guarantees, commercial letters of credit and SBLCs;
- design bid, performance, advance-payment and financial guarantees;
- apply the independent undertaking principle and the examination standards of URDG 758 and ISP98;
- evaluate governing law, jurisdiction, sanctions, fraud and demand risks;
- analyse counter-guarantee structures, syndication and risk participation;
- calculate basic fee, exposure and loss measures used in guarantee portfolios; and
- recommend controls for issuance, amendment, claim, reimbursement and cancellation.
1. The architecture of an undertakingA typical guarantee transaction contains three related but legally distinct relationships: - Underlying contract: for example, an employer contracts with a contractor to build a facility.
- Reimbursement relationship: the applicant instructs its bank to issue a guarantee and promises to reimburse the bank for any payment.
- Guarantee relationship: the issuing bank promises the beneficiary to pay upon a complying demand.
The bank’s obligation is commonly autonomous or independent. It is not normally entitled to investigate whether the applicant actually breached the underlying contract. Its task is to examine the demand and documents against the terms of the undertaking. This separation protects the speed and reliability of trade finance, but it also means that careful drafting and anti-fraud controls are essential. A guarantee is usually issued in favour of a beneficiary and at the request of an applicant. In a direct guarantee, the applicant’s bank issues directly to the beneficiary. In an indirect structure, the applicant’s bank issues a counter-guarantee to a local or acceptable-bank guarantor, which then issues the local guarantee to the beneficiary. Guarantee, SBLC and documentary credit compared| Feature | Demand guarantee | Standby letter of credit | Commercial documentary credit |
|---|
| Primary function | Security for non-performance or repayment | Backup payment or performance undertaking | Primary payment mechanism for goods or services | | Common rules | URDG 758, if incorporated | ISP98, sometimes UCP 600 | UCP 600 | | Typical trigger | Complying demand, often with statement of breach | Presentation complying with standby terms | Complying shipping and commercial documents | | Beneficiary’s role | Makes demand | Makes presentation | Presents documents for payment or acceptance | | Underlying contract | Usually performance/security contract | Often loan, lease, payment or performance contract | Sale or supply contract |
Terminology is not decisive. An instrument called a “guarantee” may operate as an independent demand guarantee, while an instrument called a “standby” may contain unusual conditions. The text, applicable rules and governing law determine the legal effect. 2. Main types of guarantees2.1 Bid or tender guaranteeA bid guarantee protects the procuring entity if a bidder withdraws its bid during the validity period, refuses to sign the contract, or fails to provide a required performance security. Its amount is often a fixed percentage of the tender value or a fixed sum. The guarantee should identify the tender, bidder, beneficiary, currency, amount, expiry and permitted demand period. A common drafting error is to make the expiry date earlier than the tender decision and contract-signing period. Another is to create uncertainty about whether a demand must be received before expiry or merely dispatched before expiry. The undertaking should state the required method and place of presentation. 2.2 Performance guaranteeA performance guarantee secures the contractor’s contractual performance. It may be payable upon a complying demand accompanied by a statement that the contractor is in breach. The bank should avoid wording that requires it to determine the factual merits of the breach, because that converts an autonomous undertaking into a dispute-resolution obligation. The amount may be fixed or reducible after milestones, provisional acceptance or completion. Any reduction mechanism must be objective, documented and operationally manageable. Automatic reduction without reliable evidence can expose the bank to overpayment or disputes. 2.3 Advance-payment guaranteeAn employer may pay an advance to enable mobilisation or purchase of materials. An advance-payment guarantee protects repayment if the contractor does not perform or does not repay the unearned portion. The guarantee should state whether the amount reduces as the advance is amortised and identify acceptable evidence for reduction. The bank must understand the relationship between the advance, progress certificates and the guarantee amount. If the guarantee remains at its original amount while the advance is substantially recovered, the applicant incurs unnecessary fees and the bank retains avoidable contingent exposure. 2.4 Financial or payment guaranteeA financial guarantee supports repayment of a loan, lease, deferred-payment obligation or other monetary debt. It may be demanded following non-payment, acceleration or another defined event. Financial guarantees can have longer maturities and higher concentration risk than project guarantees. Credit analysis should therefore consider the applicant’s cash flow, debt service, currency mismatch, refinancing risk and the beneficiary’s rights under the underlying debt. 2.5 Customs, retention and warranty guaranteesCustoms guarantees support duties and taxes that may become payable. Retention-money guarantees allow a beneficiary to release retained amounts while preserving security for defects. Warranty or maintenance guarantees cover obligations during a post-completion period. Each product requires a clear expiry mechanism because the bank should not remain exposed indefinitely through open-ended language such as “until all obligations are fulfilled.” 3. Standby letters of creditAn SBLC is an independent undertaking intended to be drawn only if the applicant fails to pay or perform, although the beneficiary is not generally required to prove the breach in court before presenting. SBLCs are widely used in North America and in international finance for loan support, lease payments, trade obligations, utility payments, insurance obligations and performance security. ISP98 provides detailed rules for standby practice, including presentation, examination, amendments, transfer, assignment of proceeds, cancellation and banking days. A standby should normally state that it is subject to ISP98. If it is intended to be a demand guarantee, URDG 758 may be more appropriate. Selecting both regimes without explaining their relationship creates interpretive risk. A standby commonly requires: - a demand for payment;
- a certificate or statement of default in specified wording;
- presentation by a stated date and at a stated place; and
- compliance with form, signature, language and transmission requirements.
The undertaking should not require the issuing bank to decide complex questions such as whether a construction defect exists or whether a borrower’s financial ratios were correctly calculated. Such questions belong in the underlying contract or loan documentation, not in the bank’s documentary examination. 4. URDG 758 and ISP98: applying the rules4.1 Independence and documentary examinationUnder both frameworks, the undertaking is separate from the underlying relationship. The guarantor or issuer examines a presentation on its face against the undertaking and the applicable rules. It generally does not investigate performance disputes, the truth of every factual assertion, or the commercial purpose of the transaction. The bank must nevertheless examine whether the presentation complies with the instrument. A demand that arrives after expiry, at the wrong place, in an unauthorised medium, or without a required statement may be discrepant. Operational staff should use a controlled checklist rather than rely on informal judgement. 4.2 Demand and statement of breachURDG 758 commonly requires a demand to be accompanied by a statement indicating in what respect the applicant is in breach, unless the guarantee dispenses with that requirement. The statement is not normally an instruction to the guarantor to adjudicate the dispute. ISP98 similarly permits a standby to require a signed statement or other specified document. The drafting principle is proportionality: require documents that establish the presentation’s formal compliance, but do not create unnecessary factual conditions. A statement such as “the applicant has failed to perform its obligations under contract no. 17” is usually more workable than a requirement for engineering reports, court judgments and multiple approvals. 4.3 Examination period and noticeURDG 758 provides a maximum period of five business days following the day of presentation for determining whether a demand complies, subject to the rules and the guarantee’s terms. ISP98 contains its own examination and notice provisions. The bank must apply the relevant rule set, identify all discrepancies in a timely notice, and avoid inventing new reasons after a valid rejection notice. The exact applicable business-day calculation depends on the incorporated rules, the undertaking, and the relevant place of presentation. A bank should maintain calendars for local holidays and cut-off times. 4.4 Amendments, expiry and cancellationAn amendment should clearly state whether it changes amount, expiry, beneficiary, applicant, presentation documents, governing rules or other terms. An amendment is not effective against the beneficiary merely because the applicant requested it; consent and communication must be handled according to the applicable rules. Expiry is a central risk control. The instrument should specify a date or objective event, the place of expiry and the method of presentation. “Evergreen” undertakings that renew automatically unless notice is given require diary controls, notice procedures and explicit authority. Cancellation normally requires the beneficiary’s release or another event specified in the undertaking. 4.5 Transfer and assignmentA guarantee or standby is not automatically transferable. Transferability must be authorised by its terms and the applicable rules. Assignment of proceeds is different from transfer: an assignee may receive payment proceeds without acquiring the right to demand. Confusing these concepts can produce conflicting instructions and payment risk. 5. Drafting and structuring principlesA professionally designed undertaking answers six questions: - Who? Identify applicant, beneficiary, issuer, counter-guarantor and any advising or confirming bank.
- What obligation? Identify the underlying contract, tender, facility or payment obligation.
- How much? State amount, currency, whether partial and multiple demands are permitted, and any reduction mechanism.
- When? State issue date, effective date, expiry and any claim period.
- How to claim? State presentation place, channel, documents, language, signature requirements and banking-day rules.
- Which law and rules? Incorporate URDG 758 or ISP98 expressly and select governing law and jurisdiction.
Drafting exampleA workable performance undertaking might provide that the issuer undertakes to pay up to EUR 1,000,000 upon receipt at its specified office, on or before 30 June 2027, of a signed demand identifying the guarantee and stating that the contractor is in breach of contract no. 44. It would then state that the undertaking is subject to URDG 758, identify the governing law and explain whether presentation by authenticated electronic message is permitted. The example is not a universal form. It must be adapted to local law, procurement rules, sanctions requirements, electronic-signature law and the parties’ commercial agreement. 6. Credit, exposure and pricingA guarantee is contingent, but it is a real credit exposure. Before issuance, the bank should assess the applicant’s ability and willingness to reimburse, the beneficiary’s claim behaviour, project risks, country transfer risk, currency and legal enforceability. A simple expected-loss framework is useful for portfolio decisions: EL = EAD × PD × LGD Here, EL is expected loss; EAD is exposure at default; PD is probability of default; and LGD is loss given default, expressed as a decimal after recoveries and collateral. The relationship is a credit-risk approximation, not a complete regulatory capital formula. It assumes the selected parameters refer to a common time horizon and that exposure and loss estimates are consistently defined. For a guarantee, EAD may be estimated using the guaranteed amount multiplied by an appropriate credit-conversion factor, plus direct funded exposure where relevant. If a bank estimates a EUR 5 million contingent amount, applies a 50% conversion factor, assesses PD at 4% and LGD at 40%, then: EL = EUR 5,000,000 × 0.50 × 0.04 × 0.40 = EUR 40,000 This does not mean that the bank will lose exactly EUR 40,000. It is an average risk estimate for pricing, provisioning or portfolio analysis. Collateral, counter-guarantees, maturity, correlation and stressed conditions must be considered separately. A simplified fee estimate is: Fee = Face Amount × Annual Rate × Days ÷ 360 The 360-day convention is an assumption and must be replaced by the convention stated in the tariff or agreement. For a EUR 2,000,000 guarantee outstanding for 180 days at 1.20% per annum: Fee = EUR 2,000,000 × 0.012 × 180 ÷ 360 = EUR 12,000 The bank may also charge issuance, amendment, advising, confirmation, courier, SWIFT and claim-handling fees. Pricing should reflect capital usage, operational complexity, country risk and the probability that the instrument will be extended or called. 7. Counter-guarantees and indirect issuanceA counter-guarantee is an undertaking by one bank to another bank, requesting or supporting issuance of a local guarantee. It is particularly useful where the beneficiary requires a domestic bank, where the foreign bank lacks a local licence, or where local law and language make direct issuance impractical. The structure normally involves: - applicant instructing the applicant’s bank;
- applicant’s bank issuing a counter-guarantee;
- local bank issuing the guarantee to the beneficiary; and
- local bank demanding reimbursement under the counter-guarantee if it pays a complying demand.
Important risks include mismatch between the local guarantee and counter-guarantee, different expiry dates, inconsistent demand documents, local mandatory wording, sanctions exposure and the possibility that the local bank pays under its undertaking even though the counter-guarantee does not respond. The counter-guarantee should mirror the amount, expiry, reduction, demand conditions and applicable rules as far as possible, while recognising that the local bank’s undertaking may be subject to mandatory local law. The applicant’s bank should approve the local issuing bank’s credit quality and country risk. The local bank should not be treated as a mere administrative intermediary: it assumes an independent obligation and must understand precisely when reimbursement is available. 8. Syndication and risk participationLarge guarantees may exceed one bank’s single-obligor limit or risk appetite. A syndicate can distribute exposure among several banks. One bank may act as arranger or fronting bank, issue the instrument, and obtain counter-indemnities or participations from other banks. Syndication generally involves coordinated commitments in which participants may have defined rights and obligations from the outset. Risk participation is an agreement under which a participant assumes an agreed share of the economic risk of an issuing or confirming bank’s exposure. A funded participation involves transfer of funds; an unfunded participation generally requires the participant to pay only if the specified trigger occurs. Participation documentation should address: - percentage share and maximum amount;
- whether participation is funded or unfunded;
- trigger for participant payment;
- treatment of recoveries and collateral;
- voting and amendment rights;
- confidentiality and information sharing;
- sanctions, anti-money-laundering and know-your-customer duties;
- payment timing and currency; and
- insolvency, set-off and dispute resolution.
A participant may have no direct relationship with the beneficiary. It therefore depends on the fronting or issuing bank’s administration, notices and claim decisions. This creates agency and information risk. The fronting bank must not alter or extend the instrument in a way that materially increases participants’ exposure without the required consent. 9. Legal, regulatory and ethical riskIndependence versus fraudThe independence principle is not absolute in every jurisdiction. Courts may intervene where there is clear fraud, illegality, abuse of rights or another recognised exception. The threshold is generally high because routine underlying-contract disputes should not restrain payment. Banks should obtain specialist legal advice before refusing or blocking a demand based on alleged fraud. Governing law and jurisdictionThe instrument should distinguish the law governing the undertaking from the law governing the underlying contract. A beneficiary may seek urgent relief in a jurisdiction where assets or parties are located. Choice-of-law clauses, jurisdiction clauses and service-of-process arrangements should be reviewed for enforceability. Sanctions and financial crimeGuarantees can facilitate corruption, procurement fraud, evasion of export controls or payments to sanctioned parties. Screening must cover applicant, beneficiary, banks, owners, project, goods, countries and payment routes. A compliant documentary demand does not automatically overcome a sanctions prohibition. Escalation procedures must be documented and consistently applied. Operational and cyber riskFraudsters may submit counterfeit guarantees, manipulate amendment messages or impersonate beneficiaries. Controls should include authenticated communication, maker-checker approval, secure document storage, call-back procedures using independently verified contact details, dual control for release and independent verification of cancellation. Artificial intelligence can assist with clause comparison, expiry monitoring, anomaly detection and extraction of demand data. It should not independently approve issuance, determine legal compliance or reject a demand without accountable human review. Training data, confidentiality, model error, explainability and record retention are governance concerns. 10. Applied case: infrastructure performance guaranteeThe following is an illustrative case. Meridian Bank is asked to issue a USD 8 million performance guarantee for Atlas Engineering, a contractor building a power substation in Country Z. The beneficiary is a state-owned utility that requires a guarantee from a bank licensed in Country Z. Meridian therefore proposes a counter-guarantee to Zeta Bank, which will issue the local instrument. ProblemThe draft local guarantee expires 30 days after the scheduled completion date. The counter-guarantee expires 15 days earlier. The local draft permits a demand supported by a beneficiary statement of breach, while the counter-guarantee requires a statement that the local bank has paid under a complying demand and that Atlas has failed to reimburse Zeta. The amount is reduced after certified completion, but the reduction certificate is not defined. AnalysisThe expiry mismatch exposes Zeta to a period in which it may still be liable to the utility but cannot obtain reimbursement from Meridian. The two demand conditions are also not aligned. A vague reduction certificate creates disagreement precisely when a claim may arise. Country Z’s public-procurement law may prescribe language or forum requirements that cannot simply be replaced by foreign standard wording. Meridian assesses Atlas’s financial statements, order book, project cash flows and existing contingent liabilities. It also evaluates Zeta’s credit quality, Country Z transfer risk, sanctions exposure, political risk and the enforceability of the counter-guarantee. The USD 8 million limit is recorded as contingent exposure, and collateral is required for the uncovered portion. Approach and solutionMeridian and Zeta revise the structure so that: - the counter-guarantee expires after the local guarantee’s final claim period;
- the maximum amount and reduction schedule correspond;
- Zeta’s reimbursement demand requires evidence of a timely, complying payment and the relevant beneficiary demand;
- the local guarantee identifies a clear place and method of presentation;
- URDG 758 governs the counter-guarantee where legally appropriate;
- the local undertaking uses mandatory local wording but preserves documentary clarity; and
- amendment, extension and cancellation require defined consent procedures.
The banks establish a shared expiry diary, authenticated message procedures and an escalation route for claims. Atlas receives a clear explanation that a dispute with the utility does not automatically prevent payment under an independent undertaking. Outcome and learning pointsThe transaction is approved with a reduced tenor, collateral and a country-risk limit. When the project reaches certified completion, the amount is reduced against the defined certificate. No claim occurs. The principal learning is that a counter-guarantee is not a clerical mirror of the local guarantee: it is a separate risk instrument that must be designed to respond reliably to the local bank’s obligation. 11. Best-practice control frameworkA bank’s product policy should require: - standard clauses reviewed by trade-finance lawyers;
- authority limits based on amount, tenor, country and applicant rating;
- independent verification of beneficiary and issuing-bank instructions;
- screening before issuance, amendment and payment;
- precise expiry and claim diaries with escalation;
- documented examination checklists and notice templates;
- collateral and margin procedures proportionate to risk;
- post-issuance monitoring of applicant, project and country;
- reconciled contingent-liability records;
- independent quality assurance of sampled files; and
- periodic stress testing of concentrated sectors, currencies and countries.
A strong control environment balances two risks: wrongful payment and wrongful refusal. Excessive reluctance to honour a complying demand damages the bank’s reputation and may create legal liability; careless payment creates direct loss and fraud exposure. Challenges and limitationsIndependent undertakings reduce transaction friction but cannot eliminate disputes. Different legal systems may characterise the same instrument differently. Documentary rules do not resolve every issue of capacity, illegality, public policy or court intervention. Counter-guarantees add another layer of legal and operational dependence. Risk models may underestimate losses during political crises, correlated defaults or rapid currency depreciation. Finally, standard forms can create false confidence if staff do not understand the particular transaction. Chapter SummaryGuarantees and SBLCs are independent bank undertakings that support performance, repayment or payment without requiring the bank to adjudicate the underlying contract. Bid, performance, advance-payment and financial guarantees serve different commercial purposes and require different expiry, reduction and demand provisions. URDG 758 is widely used for demand guarantees, while ISP98 is designed for standby practice; the selected rules should be incorporated clearly. Effective design depends on precise identification of parties, amount, currency, expiry, presentation method, required documents, governing law and applicable rules. Banks must examine presentations within the relevant rule framework, manage amendments and expiry, and distinguish transfer from assignment of proceeds. Counter-guarantees require alignment between local and foreign undertakings, while syndication and risk participation distribute exposure but create agency, information and documentation risks. Credit pricing should recognise contingent exposure, expected loss, capital, country and operational risk. Sanctions screening, fraud controls, cyber security, human oversight of AI and legally sound governance are essential to responsible practice. Key TermsApplicant: Party requesting issuance of a guarantee or standby. Beneficiary: Party entitled to present a demand or claim under the undertaking. Independent undertaking: Obligation legally separate from the underlying contract. Demand guarantee: Guarantee payable against a complying demand, commonly subject to URDG 758. Standby letter of credit: Independent undertaking intended as backup payment or performance support. URDG 758: ICC Uniform Rules for Demand Guarantees, 2010 revision. ISP98: ICC International Standby Practices, rules for standby letters of credit. Underlying contract: Commercial agreement whose performance is supported by the undertaking. Counter-guarantee: Undertaking issued by one bank to support another bank’s local guarantee. Direct guarantee: Guarantee issued directly by the applicant’s bank to the beneficiary. Bid guarantee: Security supporting a bidder’s obligations during a tender. Performance guarantee: Security for contractual performance. Advance-payment guarantee: Security for repayment of an unearned advance. Financial guarantee: Security for payment or repayment of a monetary obligation. Complying presentation: Demand or document presentation that satisfies the undertaking and applicable rules. Evergreen guarantee: Undertaking that renews automatically unless notice is given. Risk participation: Contractual sharing of economic risk in another bank’s exposure. Syndication: Coordinated distribution of a large exposure among several financial institutions. Expected loss: Estimated average credit loss, often approximated by EAD × PD × LGD. Fronting bank: Bank issuing an instrument while distributing some exposure to participants. Review QuestionsShort Answer Questions- What are the three principal relationships in a guarantee transaction?
- Distinguish a demand guarantee from a commercial documentary credit.
- Why is expiry design important in a performance guarantee?
- What is the difference between transfer and assignment of proceeds?
- Identify two risks created by a counter-guarantee structure.
Long Answer Questions- Explain the independence principle and discuss its practical importance under URDG 758 and ISP98.
- Compare bid, performance, advance-payment and financial guarantees, including their principal drafting requirements.
- Explain how a bank should structure and control an indirect guarantee involving a counter-guarantee.
- Discuss the legal, sanctions, fraud and operational risks associated with standby letters of credit.
- Analyse the benefits and limitations of syndication and risk participation in large guarantee transactions.
Analytical / Application Questions- A guarantee of EUR 4 million expires on 31 March, while the counter-guarantee expires on 15 March. Identify the risks and propose a revised structure.
- A bank estimates EAD of EUR 3 million, PD of 5% and LGD of 35%. Calculate expected loss and explain why the result is not a forecast of the exact loss.
- A beneficiary presents a demand containing the required statement of breach but sends it one day after expiry. Explain the bank’s examination, notification and escalation considerations under the applicable rules.
Multiple Choice Questions with AnswersQuestion 1Which instrument primarily supports a bidder’s obligation during a tender process? A. Bid guarantee B. Advance-payment guarantee C. Retention guarantee D. Financial guarantee Correct Answer: A. Bid guarantee Question 2What is the central effect of the independence principle? A. The bank must decide whether the applicant breached the underlying contract B. The bank’s undertaking is separate from the underlying contract C. The beneficiary may claim without observing the undertaking’s terms D. The applicant has no reimbursement obligation Correct Answer: B. The bank’s undertaking is separate from the underlying contract Question 3Which rules are specifically designed for standby letters of credit? A. URC 522 B. Incoterms 2020 C. ISP98 D. UCP 500 only Correct Answer: C. ISP98 Question 4A guarantee has a face amount of EUR 2,000,000, a fee rate of 1.2% per year and is outstanding for 180 days using a 360-day convention. What is the fee? A. EUR 6,000 B. EUR 10,000 C. EUR 12,000 D. EUR 24,000 Correct Answer: C. EUR 12,000 Question 5In the formula EL = EAD × PD × LGD, what does LGD represent? A. Legal guarantee document B. Loss given default C. Liquidity growth differential D. Loan guarantee duration Correct Answer: B. Loss given default Question 6What is the principal function of a counter-guarantee? A. To replace the underlying commercial contract B. To support another bank’s issuance of a local guarantee C. To transfer ownership of the beneficiary’s claim D. To eliminate country risk completely Correct Answer: B. To support another bank’s issuance of a local guarantee Question 7Which statement correctly distinguishes assignment of proceeds from transfer? A. Assignment always transfers the right to make a demand B. Transfer and assignment are legally identical C. Assignment may give a party payment proceeds without transferring the right to demand D. Neither concept can appear in a standby Correct Answer: C. Assignment may give a party payment proceeds without transferring the right to demand Question 8Why should a bank avoid requiring an engineering adjudication report as a routine demand condition? A. It may turn documentary examination into factual dispute adjudication B. It automatically makes the guarantee transferable C. It eliminates the need for an expiry date D. It prevents the applicant from reimbursing the bank Correct Answer: A. It may turn documentary examination into factual dispute adjudication Question 9A risk participant in an unfunded participation normally pays when: A. The instrument is issued, regardless of any loss B. The specified participation trigger occurs C. The beneficiary requests an amendment only D. The underlying contract is signed Correct Answer: B. The specified participation trigger occurs Question 10Which control most directly reduces the risk of counterfeit guarantee instructions? A. Ignoring expiry dates B. Using authenticated communications and independently verified call-back procedures C. Removing maker-checker approval D. Allowing unrestricted amendments by email Correct Answer: B. Using authenticated communications and independently verified call-back procedures
|