Global Supply Chain Management

Chapter 6
Global Manufacturing, Capacity and Location Decisions

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Global Manufacturing, Capacity and Location Decisions

Introduction

Manufacturing-network decisions determine where products are made, how much capacity is installed, which activities are retained internally, and which are assigned to external partners. These decisions are strategic because facilities, equipment, supplier relationships, labour capabilities, and regulatory commitments are difficult and costly to change. A poorly designed production footprint can create excess capacity, long replenishment times, exposure to trade barriers, quality failures, and strategic dependence on a single country or supplier. A well-designed footprint can support cost competitiveness, resilience, innovation, responsiveness, and market growth.

Global manufacturing strategy is no longer based simply on finding the country with the lowest wage rate. Total landed cost, service requirements, geopolitical exposure, carbon emissions, intellectual-property protection, digital capability, workforce skills, and supply continuity must be considered together. The central managerial task is to configure a network that matches product characteristics and demand patterns with appropriate processes, locations, ownership structures, and capacity levels.

Learning Objectives

After completing this chapter, the reader should be able to:

  1. Explain the strategic role of manufacturing footprints and production networks.
  2. Evaluate economies of scale, learning effects, focused factories, and postponement.
  3. Analyse capacity requirements, utilization, flexibility, and expansion timing.
  4. Compare location alternatives using total cost and qualitative criteria.
  5. Distinguish internal manufacturing, contract manufacturing, outsourcing, and offshoring.
  6. Apply product–process configuration principles to global production decisions.
  7. Assess resilience, sustainability, governance, and technology implications.

1. The Manufacturing Footprint as a Strategic System

A manufacturing footprint is the geographic and organizational pattern of plants, production lines, suppliers, distribution interfaces, and supporting capabilities used to transform inputs into finished products. It includes decisions about:

  • the number and size of facilities;
  • the products and processes assigned to each facility;
  • the markets served by each facility;
  • ownership and governance arrangements;
  • sourcing and logistics connections; and
  • future expansion, redundancy, and exit options.

A footprint may be centralized, regional, local, or hybrid. A centralized plant can exploit scale and process specialization, whereas regional plants can reduce lead time, transportation exposure, and trade barriers. Local plants may be justified when products are highly customized, bulky, regulated, or time-sensitive.

The footprint should be viewed as a network rather than a collection of independent plants. Decisions in one node affect inventory, transportation, supplier development, quality assurance, working capital, and customer service elsewhere. For example, closing a regional plant may reduce fixed cost but increase transport distance, safety stock, customs exposure, and recovery time after a disruption.

A useful strategic alignment question is:

Does the production network provide the capabilities required by the competitive priorities of the business?

Common competitive priorities are cost, quality, delivery speed, dependability, flexibility, innovation, and sustainability. No network maximizes all of them simultaneously. The design must therefore reflect the firm’s market proposition and product architecture.

2. Product–Process Configuration

Product characteristics influence process choice. Standardized, high-volume products normally suit repetitive or continuous processes, while customized, low-volume products may require job shops, cellular manufacturing, or flexible manufacturing systems.

Product conditionAppropriate process tendencyTypical network implication
High volume, low varietyDedicated or repetitive flowFewer, larger specialized plants
Moderate volume and varietyBatch or cellular processRegional or product-focused facilities
Low volume, high varietyJob shop or flexible processCapable local or specialist facilities
Highly time-sensitive productResponsive, postponement-oriented processNear-market capacity and late customization

The product–process relationship is not mechanical. Advanced automation can make lower-volume production economical, and modular product design can allow common platforms to be produced globally while final configuration occurs near customers.

A key concept is strategic decoupling. Activities upstream may be globally consolidated because they benefit from scale, while downstream activities may be distributed because they require market responsiveness. For example, a common electronic module can be produced in one high-efficiency plant, shipped to regional facilities, and configured with local software, packaging, or accessories.

3. Economies of Scale and Scope

Economies of scale occur when average unit cost declines as output increases, usually because fixed costs are spread over more units, equipment is better utilized, purchasing power improves, or specialized labour and technology become economically viable.

AC(Q) = F/Q + v

Here, AC(Q) is average cost per unit, F is total fixed cost per period, Q is output during that period, and v is variable cost per unit. The relationship assumes fixed cost is constant over the relevant output range and that variable cost per unit does not change materially. It is useful for short- to medium-term comparison, but it omits step-fixed costs, capacity constraints, taxes, inventory, logistics, and risk.

Illustrative example. A plant has annual fixed cost of $12 million and variable cost of $80 per unit. At 200,000 units:

AC = 12,000,000/200,000 + 80 = $140 per unit.

At 300,000 units:

AC = 12,000,000/300,000 + 80 = $120 per unit.

The additional output reduces average cost by $20, but this result is valid only if the plant can produce 300,000 units without overtime premiums, new equipment, quality deterioration, or additional fixed costs.

Economies of scope arise when several products share resources, components, technology, channels, or managerial infrastructure. A multiproduct plant may be more efficient than separate product-specific plants if shared resources generate savings. Scope can, however, create complexity, changeover losses, scheduling conflict, and diluted accountability.

Diseconomies of scale may emerge from congestion, bureaucracy, long material flows, labour disputes, coordination difficulty, or excessive dependence on one site. Consequently, the largest possible plant is not automatically the best plant.

4. Learning and Experience Effects

The learning curve expresses the tendency for labour time or cost per unit to decline as cumulative production increases. Learning results from improved methods, worker familiarity, design refinement, tooling changes, and problem-solving.

A commonly used cumulative-average learning model is:

Y = aXb

Y is cumulative average labour hours per unit after cumulative output X, a is the hours for the first unit, and b is a negative learning exponent. If the learning rate is r, then, under the cumulative-average model:

b = log(r)/log(2)

The learning rate is the ratio of cumulative average time at doubled cumulative output to the previous cumulative average time. The model assumes learning follows a reasonably stable pattern and that cumulative output, rather than calendar time alone, drives improvement. It should not be extrapolated indefinitely; learning may flatten when processes mature.

Example. If the first-unit labour time is 100 hours and the learning rate is 80%, then the exponent is approximately −0.322. At 4 units, cumulative average time is:

Y = 100 × 4-0.322 ≈ 60.9 hours per unit.

The total labour time for four units under this model is approximately 4 × 60.9 = 243.6 hours. Managers must specify the model because a unit-time learning curve and a cumulative-average learning curve produce different results.

Learning affects location decisions. Moving production to a low-wage country may reduce initial labour cost but sacrifice accumulated know-how. A new facility may also experience start-up scrap, slower throughput, and quality problems. Therefore, labour-rate comparisons should include the cost and risk of transferring knowledge.

5. Focused Factories and Postponement

A focused factory concentrates on a limited product range, customer segment, process technology, or competitive priority. Focus allows equipment, skills, layout, performance measures, and management attention to be aligned. For example, one facility may focus on high-volume standard products while another specializes in engineer-to-order products.

Focus can reduce complexity and improve accountability, but excessive specialization creates dependence on particular sites and reduces flexibility. A focused network should therefore be supported by qualified alternatives, transferable process knowledge, or modular capacity.

Postponement delays final product differentiation until demand information is more accurate or the product is closer to the customer. It reduces the risk of holding inventory in the wrong form. Common forms include late assembly, local packaging, final labelling, software configuration, and colour or accessory customization.

Postponement requires modular product architecture, reliable information, compatible processes, and sufficient late-stage capacity. It may increase unit processing cost or require investment in flexible equipment, but the total network cost can decline through lower finished-goods obsolescence and inventory variety.

6. Capacity Strategy and Planning

Capacity is the maximum sustainable output of a process under specified conditions. It must be distinguished from design capacity, effective capacity, and actual output.

  • Design capacity is the theoretical maximum under ideal conditions.
  • Effective capacity is the practical maximum after allowing for maintenance, changeovers, breaks, product mix, and operating policies.
  • Actual output is what the process produces in practice.

Two standard measures are:

Utilization = Actual output / Design capacity × 100%
Efficiency = Actual output / Effective capacity × 100%

Both ratios use the same output units and time period. Utilization above 100% indicates an inconsistent denominator or temporary use of overtime and external capacity; it should not be interpreted as sustainable physical performance.

Capacity decisions involve three linked questions: how much capacity is needed, where should it be located, and when should it be added? Demand forecasts are uncertain, so capacity should be evaluated under multiple scenarios rather than a single point estimate.

A basic capacity requirement can be expressed as:

Required capacity = Forecast demand × Processing time per unit / Available production time

If demand is 240,000 units per year, processing time is 0.12 machine-hours per unit, and effective annual machine time is 2,000 hours, required machines are:

(240,000 × 0.12)/2,000 = 14.4.

Thus, at least 15 machines are required if fractional machines are not available. This calculation assumes all units require the same processing time and that capacity is divisible only in whole machines. Product mix, downtime, yield loss, maintenance, and peak demand may require additional capacity.

Capacity expansion strategies

A lead strategy adds capacity before expected demand. It supports service and growth but risks underutilization. A lag strategy adds capacity after demand is demonstrated. It limits idle assets but may cause lost sales and congestion. A match strategy adds capacity in smaller increments as demand develops, balancing risk and responsiveness.

Capacity flexibility may be achieved through overtime, cross-trained labour, temporary labour, subcontracting, interchangeable equipment, postponement, or dual sourcing. Flexibility has value because it preserves options under uncertainty, although it can involve higher unit cost.

7. Location Decisions

Location analysis compares alternative sites against strategic, financial, operational, and institutional criteria. Relevant factors include:

  • proximity to customers and suppliers;
  • labour availability, skill, productivity, and regulation;
  • land, utilities, construction, and operating costs;
  • transport infrastructure and logistics reliability;
  • taxes, tariffs, subsidies, customs, and trade agreements;
  • political and macroeconomic stability;
  • intellectual-property protection and rule of law;
  • environmental requirements and energy availability;
  • disaster, climate, health, and security exposure; and
  • ecosystem capabilities, universities, and technology providers.

The relevant financial measure is total landed or delivered cost, not wage cost alone. A simplified annual comparison is:

Total annual cost = Fixed facility cost + Variable production cost + Inbound logistics cost + Outbound logistics cost + Duties and taxes + Inventory and risk cost

The terms must be measured over the same time period and in a common currency. Risk cost may be estimated through scenario analysis, expected loss, insurance premiums, or a qualitative rating; it should not be included casually or double-counted.

A weighted-factor model is useful for screening alternatives:

Site score = ∑(wi × si)

where wi is the weight for criterion i, si is the site score for that criterion, and the weights sum to 1. Scores must use a consistent scale, such as 0 to 10. The model supports structured judgment but does not eliminate subjectivity; sensitivity analysis should test whether rankings change when weights or scores vary.

A break-even comparison between two locations can be made when their annual costs are represented by fixed cost plus variable cost per unit:

Q* = (FB − FA)/(vA − vB)

Here, Q* is the volume at which locations A and B have equal cost, FA and FB are fixed costs, and vA and vB are variable costs per unit. The formula assumes linear cost relationships, identical product and quality requirements, and no capacity or tax discontinuities. If the variable costs are equal, there is no finite break-even volume unless fixed costs are also equal.

8. Make, Buy, Outsourcing, and Contract Manufacturing

A make-or-buy decision determines whether an activity should be performed internally or obtained from an external supplier. Internal production provides control over technology, quality, supply continuity, and intellectual property. External sourcing may provide lower cost, specialized expertise, flexibility, and access to scale.

The relevant comparison is avoidable internal cost versus supplier cost. Allocated fixed costs that will continue after outsourcing are not relevant to the short-term decision. In the long term, however, facility closure, redeployment, and capability loss may change the analysis.

Contract manufacturing is production performed by an external company according to the buying firm’s specifications, quality requirements, and commercial agreement. It differs from ordinary purchasing because the relationship often involves dedicated processes, confidential designs, engineering coordination, forecasts, audits, and capacity commitments.

Outsourcing creates risks:

  • loss of process knowledge and innovation capability;
  • supplier opportunism or switching costs;
  • quality and traceability failures;
  • labour, environmental, or human-rights violations;
  • cyber and intellectual-property exposure;
  • capacity being allocated to other customers; and
  • disruption caused by financial distress or geopolitical events.

A robust outsourcing decision evaluates strategic importance, supply-market capability, switching difficulty, demand volatility, required investment, and failure consequences. Hybrid arrangements—such as internal production of critical components combined with external production of standard components—can preserve strategic control while obtaining cost and flexibility benefits.

9. Global Network Risk and Resilience

Global dispersion can provide cost advantages and market access, but it also increases exposure to border delays, sanctions, currency volatility, natural hazards, pandemics, cyberattacks, and geopolitical conflict. Concentration risk occurs when a large share of supply, capacity, or specialized knowledge is located in one site or country.

Resilience is not equivalent to holding the most inventory or duplicating every facility. It involves the ability to anticipate, absorb, recover from, and adapt to disruption. Design options include:

  • qualified second sources;
  • regional or multi-country capacity;
  • common components and interchangeable tooling;
  • strategic inventory for long-lead or critical items;
  • supplier financial and operational monitoring;
  • contractual rights to capacity and information;
  • emergency logistics alternatives; and
  • tested business-continuity plans.

Redundancy has a cost, so resilience investments should be compared with the probability and impact of disruption. Scenario planning is particularly important where historical data are poor or structural change is rapid.

10. Sustainability, Ethics, and Governance

Manufacturing-location decisions affect emissions, water use, waste, labour conditions, community welfare, and tax outcomes. A low-cost site may impose hidden social or environmental costs. Responsible decisions incorporate life-cycle thinking, supplier due diligence, worker safety, modern-slavery prevention, responsible minerals policies, and transparent reporting.

Managers should distinguish operational efficiency from ethical acceptability. Compliance with local law is necessary but may not satisfy the firm’s global code of conduct or stakeholder expectations. Contracts should specify audit rights, corrective-action processes, environmental requirements, safety standards, data protection, and consequences for non-compliance.

Carbon accounting should include, where material, energy use, inbound and outbound transport, process emissions, packaging, and end-of-life effects. Local production is not automatically lower-carbon; the result depends on energy sources, production efficiency, transport mode, and product volume.

11. Digital Technology and AI in Network Decisions

Digital manufacturing systems can provide real-time visibility into throughput, quality, maintenance, energy use, and labour productivity. Digital twins and simulation can test alternative plant layouts, capacity levels, inventory policies, and disruption scenarios before capital is committed.

AI can support demand sensing, predictive maintenance, supplier-risk monitoring, site comparison, and scenario generation. However, AI outputs depend on data quality and model assumptions. Governance should address data ownership, cybersecurity, explainability, bias, human approval, and model drift. AI should inform—not replace—engineering judgment, commercial negotiation, legal review, and stakeholder consultation.

12. Illustrative Case: Regionalizing an Appliance Network

Background

A fictional appliance manufacturer, Northstar Appliances, sells standardized refrigerators in three regions. It currently operates one large plant in Country A, serving global markets. The plant benefits from scale, but average delivery time to distant markets is six weeks. Demand has become more volatile, freight rates fluctuate, and a new regional trade agreement may alter tariff exposure.

Problem

Management must choose between expanding the existing plant, building a second regional plant, or retaining centralized production while outsourcing final customization. The decision must consider cost, service, resilience, and sustainability.

Analysis

The existing plant has low variable cost but high outbound freight and exposure to a single-site disruption. A regional plant would require additional fixed investment and may initially have lower productivity because the learning curve would restart. Final customization near customers could reduce finished-goods variety and enable postponement, but it would require modular design and regional technical capability.

The team first separates the product into common modules and market-specific elements. Compressors and common cabinets remain candidates for centralized production. Local electrical standards, labels, software, and accessory kits are candidates for postponed completion. A weighted-factor model is then used, with criteria for delivered cost, service, resilience, labour capability, emissions, and regulatory risk. Management tests the result under high-demand, low-demand, and disruption scenarios.

Approach and solution

Northstar selects a hybrid network. The existing plant continues producing common modules at scale. A smaller regional facility performs final assembly and configuration for the largest market. Two qualified contract manufacturers are approved for surge capacity, but critical design knowledge and quality release remain internal. The company also establishes dual sourcing for selected components and uses a digital dashboard to monitor capacity, supplier risk, and delivery performance.

Outcome

The hybrid arrangement does not produce the lowest unit manufacturing cost in every scenario. It reduces average delivery time, lowers exposure to tariffs and long-distance freight, improves responsiveness, and limits the amount of finished-goods inventory held in region-specific form. The company accepts somewhat higher fixed cost in exchange for flexibility and resilience.

Learning points

  1. Scale economies must be compared with logistics and risk costs.
  2. Postponement can reduce the consequences of demand uncertainty.
  3. Hybrid ownership and sourcing arrangements may outperform extreme centralization or complete outsourcing.
  4. Capacity decisions should be tested against scenarios rather than a single forecast.
  5. Knowledge retention and governance are strategic assets, not administrative details.

13. Implementation Best Practices

A disciplined manufacturing-footprint review should:

  1. Clarify competitive priorities and service requirements.
  2. Segment products by volume, variety, customization, criticality, and demand uncertainty.
  3. Map current capacity, constraints, flows, skills, suppliers, and risks.
  4. Develop alternative network configurations rather than optimizing only the current design.
  5. Calculate total delivered cost using common assumptions and realistic capacity limits.
  6. Include ramp-up, learning, quality, inventory, tax, carbon, and disruption effects.
  7. Conduct sensitivity, scenario, and real-options analysis.
  8. Evaluate ownership, contract, intellectual-property, and governance arrangements.
  9. Pilot postponement, digital monitoring, or supplier qualification before full deployment.
  10. Establish performance measures and a review cycle because demand, technology, and geopolitical conditions change.

Useful performance measures include delivered cost per unit, capacity utilization, effective capacity, schedule adherence, first-pass yield, changeover time, order lead time, on-time delivery, inventory obsolescence, carbon intensity, recovery time, and percentage of critical supply with qualified alternatives. Metrics must be balanced: maximizing utilization alone may reduce responsiveness and increase vulnerability.

Challenges and Limitations

Manufacturing-network models simplify reality. Costs may be nonlinear because of taxes, capacity steps, congestion, minimum order quantities, and exchange-rate changes. Qualitative issues such as knowledge ecosystems, government relations, trust, and social legitimacy are difficult to quantify. Forecasts may be unreliable, and strategic conditions can change before a facility reaches maturity. Weighted-factor models can create false precision, while financial models can undervalue resilience and innovation.

Managers should therefore combine quantitative analysis with expert judgment, stakeholder consultation, scenario planning, and staged commitments. A reversible pilot or modular expansion may be preferable to an irreversible large-scale investment when uncertainty is high.

Chapter Summary

Global manufacturing decisions configure the physical and organizational system through which products are produced and delivered. The appropriate footprint depends on product characteristics, process requirements, competitive priorities, demand uncertainty, logistics, risk, sustainability, and governance. Economies of scale reduce average cost when fixed resources are spread over greater output, but diseconomies may arise through complexity and concentration. Learning effects can materially influence start-up economics and the value of existing know-how.

Focused factories align resources with a defined product or process mission, while postponement delays differentiation and can reduce inventory risk. Capacity analysis distinguishes design capacity, effective capacity, utilization, and efficiency; expansion may lead, lag, or match demand. Location analysis must use total delivered cost and structured qualitative criteria rather than wage rates alone. Make-or-buy, outsourcing, and contract manufacturing decisions require attention to strategic capability, switching costs, intellectual property, quality, resilience, and ethics.

A robust global network often combines scale-efficient centralized activities with responsive regional activities. Digital tools and AI can improve visibility and scenario analysis, but they require sound data and governance. Ultimately, manufacturing strategy is an exercise in balancing cost, service, flexibility, resilience, sustainability, and long-term capability.

Key Terms

Manufacturing footprint: The geographic and organizational arrangement of production facilities and related capabilities.

Production network: Interconnected plants, suppliers, logistics links, and markets supporting product transformation and delivery.

Economies of scale: Declining average cost as output increases within a relevant operating range.

Economies of scope: Cost or capability benefits from producing multiple products using shared resources.

Learning curve: Relationship between cumulative production and declining labour time or cost per unit.

Focused factory: Facility designed around a limited product, process, market, or competitive priority.

Postponement: Delaying final differentiation until demand or customer information is more certain.

Design capacity: Theoretical maximum output under ideal conditions.

Effective capacity: Practical maximum output after normal operating losses and constraints.

Utilization: Actual output divided by design capacity.

Efficiency: Actual output divided by effective capacity.

Lead capacity strategy: Adding capacity before demand is fully realized.

Lag capacity strategy: Adding capacity after demand has been demonstrated.

Make-or-buy decision: Evaluation of internal production versus external procurement.

Outsourcing: Assigning an activity previously or potentially performed internally to an external provider.

Contract manufacturing: External production performed to the buyer’s specifications and governance requirements.

Total landed cost: Complete cost of producing, moving, importing, holding, and managing a product to its destination.

Resilience: Ability to anticipate, absorb, recover from, and adapt to disruption.

Product–process configuration: Alignment between product volume and variety and the process used to produce it.

Weighted-factor model: Location-screening method that combines criterion weights with site scores.

Review Questions

Short Answer Questions

  1. What is a manufacturing footprint, and why is it a strategic decision?
  2. Distinguish design capacity from effective capacity.
  3. Define postponement and state one condition required for its success.
  4. What is the difference between utilization and efficiency?
  5. Identify two risks associated with contract manufacturing.

Long Answer Questions

  1. Explain how economies of scale, economies of scope, and diseconomies of scale influence global plant configuration.
  2. Discuss the role of learning curves in evaluating a new offshore or regional facility.
  3. Compare lead, lag, and match capacity strategies, including their risks.
  4. Explain why total landed cost is more useful than wage cost in location decisions.
  5. Evaluate the strategic advantages and limitations of a hybrid manufacturing and outsourcing network.

Analytical / Application Questions

  1. A plant has fixed cost of $10 million, variable cost of $60 per unit, and annual output of 250,000 units. Calculate average cost per unit. What assumptions make the calculation potentially misleading?
  2. A company is comparing two sites: Site A has fixed cost of $8 million and variable cost of $90 per unit; Site B has fixed cost of $14 million and variable cost of $70 per unit. Calculate the break-even volume and explain which site is preferable above that volume.
  3. Design a manufacturing footprint for a product with high demand uncertainty, moderate volume, substantial regional customization, and strict delivery-time requirements. Justify your choices regarding scale, postponement, capacity, location, and outsourcing.

Multiple Choice Questions with Answers

Question 1

Which factor most directly explains economies of scale?

A. Spreading fixed costs over greater output

B. Increasing product variety without changing resources

C. Reducing all transport distances to zero

D. Eliminating demand uncertainty

Correct Answer: A. Spreading fixed costs over greater output

Question 2

A plant produces 180,000 units against an effective capacity of 200,000 units. Its efficiency is:

A. 90%

B. 80%

C. 111%

D. 20%

Correct Answer: A. 90%

Question 3

Which activity is most suitable for postponement?

A. Final market-specific labelling

B. Extraction of raw materials

C. Long-term equipment depreciation

D. Basic supplier qualification

Correct Answer: A. Final market-specific labelling

Question 4

Under the cumulative-average learning model, a negative learning exponent indicates that:

A. Average time per unit declines as cumulative output increases

B. Average time per unit rises as cumulative output increases

C. Fixed cost becomes zero

D. Demand becomes perfectly predictable

Correct Answer: A. Average time per unit declines as cumulative output increases

Question 5

Which item is normally included in total landed cost?

A. Outbound logistics cost

B. Only direct labour cost

C. Only the supplier’s quoted price

D. Only facility rent

Correct Answer: A. Outbound logistics cost

Question 6

A focused factory is primarily designed to:

A. Concentrate resources on a defined product, process, or priority

B. Produce every product for every market

C. Avoid all forms of specialization

D. Maximize the number of changeovers

Correct Answer: A. Concentrate resources on a defined product, process, or priority

Question 7

Which is a principal risk of excessive single-site concentration?

A. Greater exposure to disruption at that site

B. Automatic elimination of fixed costs

C. Guaranteed lower quality

D. Removal of all logistics requirements

Correct Answer: A. Greater exposure to disruption at that site

Question 8

In a weighted-factor location model, the criterion weights should normally:

A. Sum to 1

B. Always be negative

C. Equal the number of facilities

D. Be measured only in currency

Correct Answer: A. Sum to 1

Question 9

Which statement best describes contract manufacturing?

A. An external firm produces according to the buyer’s specifications and requirements

B. A facility owned and operated entirely by the buyer

C. A purchase of unprocessed commodities without specifications

D. A method of eliminating quality governance

Correct Answer: A. An external firm produces according to the buyer’s specifications and requirements

Question 10

A lag capacity strategy adds capacity:

A. After demand has been demonstrated

B. Before any demand forecast is made

C. Only when utilization is zero

D. Without regard to demand

Correct Answer: A. After demand has been demonstrated

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